Effective messaging is the key to successful remote productivity

“I love daily stand-ups almost as much as I love agile” is something usually said sarcastically, with an eye roll. But for all the resistance that standups receive (at least among engineers), they do their job surprisingly well. In terms of allowing everyone to share their current progress, roadblocks, and questions, it’s hard to beat …

Why chat-style messaging is crucial for developer productivity

For most organizations, software development is team-driven. Good communication—messaging—is crucial to working together as a team and, increasingly, for working effectively with the tools used by the team. In recent years, instant messaging has taken over not only social networks, but also the workplace. In many ways, a collaboration tool based on instant messaging is …

5 tips for automating DevOps workflows

Successful software projects are delivered quickly, accurately, and reliably through DevOps practices. To achieve a high level of consistency, automation is the key.  As is the case with many software problems, a solution often requires working collaboratively with other people, and people are harder to automate. Being able to provide transparency in how work is …

Using bots to increase ChatOps efficiency

Let’s face it: It’s been a long time since messaging was just about human-to-human communication (for high-performing organizations, at least). Today, bots and integrations are first-class citizens of messaging tools, and with good reason. Instead of waiting for a member of the DevOps team to receive an OpsGenie alert when a cloud system experiences a …

7 ways to speed up your build cycle

Few things have more potential for causing stress within software teams than a defective build cycle. Each of us remembers the first time in our careers when our code broke the build. For many of us, there’s still a sigh of relief at each step in the process when nothing blows up. In a perfect …

Webinar: Migrating from Hipchat to Mattermost

For years, high-trust organizations relied on Hipchat for team messaging because—unlike many popular messaging platforms—it could be hosted on-premise or in a private cloud.  In July 2018, however, they found out that Hipchat would be decommissioned this year.  In search of a secure messaging solution to replace Hipchat, many of these companies have migrated to …

Layman’s Guide to Markdown on Mattermost

One of the biggest challenges with text-based communication is that oftentimes context, emotions, and intentions can get lost in translation.  On the other hand, when we speak to one another, we have the advantage of inflection, tone, and body language to help convey our points effectively. Historically, adding context to text-based communications involved writing HTML …

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