Mattermost for
Healthcare

The enterprise messaging workspace for healthcare, biotech and pharmaceutical companies

Mattermost is the enterprise messaging workspace that gives healthcare, biotech and pharmaceutical firms complete control over their communications while enabling them to modernize workflows and increase developer productivity without compromising on security. As a result, they’re able to deliver better care to patients and bring innovative drugs and medical devices to market faster while ensuring regulatory compliance.

Healthcare organizations have historically sat on the sidelines while their colleagues in other industries took advantage of modern communications tools that enabled them to get more done in less time. Medical companies that store patient-specific information, after all, need to ensure regulatory compliance (e.g., HIPAA in the United States, PIPEDA in Canada, APPI in Japan and GDPR in Europe), while biotech and pharmaceutical companies need to protect their intellectual property and trade secrets.

Thanks to Mattermost, the most secure enterprise messaging workspace on the market, healthcare organizations can empower their employees to deliver better patient care and accelerate research and development to create innovative medicines while ensuring privacy and compliance.

“When we were looking for a highly secure, easy-to-deploy solution to manage communications for a robust command center, Mattermost exceeded our expectations and enabled us to replicate the functions of a well-funded operations center at a fraction of the cost. We were dealing with incredibly sensitive information and the security capabilities of Mattermost were exactly what we

author
Vince Crisler

Partner at Fortalice Solutions

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Use Cases

Mattermost is a powerful and flexible open source messaging platform that provides several benefits to healthcare, biotech, pharmaceutical and life sciences organizations, including:

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    Secure enterprise-wide messaging

    Increase productivity and accelerate decision-making by connecting all employees with a centralized messaging service that lives behind your firewall.

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    Accelerate research and development

    Move collaborative projects forward faster and develop transformative drugs and medical devices quicker.

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    Streamline workflows via unlimited integration

    Mattermost’s open source nature—which provides access to source code, APIs, drivers and more—enables you to customize the platform to meet your exact requirements.

How Mattermost helps with
Healthcare

Thousands of regulated organizations globally use Mattermost to increase their agility, efficiency and innovation through the platform’s industry-leading capabilities:

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    Built-in access control

    Define granular controls for enterprise data archiving to keep data properly secured and accessed.

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    Deployment on any cloud

    Deploy to private, public or hybrid clouds, and even on-premises in data centers.

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    Advanced mobile security

    Mattermost mobile apps work with EMM solutions. Full source code is available for custom solutions.

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    Database ownership

    Retain full control over your company’s sensitive communications and intellectual property.

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    Enterprise Information Archiving integration

    Connect to EIA systems along with custom solutions to meet regulatory needs.

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    Encryption-at-rest/in-transit

    Keep data safe with encryption under your control, at rest and in transit.

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    Compliance auditing with oversight

    Pull compliance reports on user conversations and behaviors. Audit logging enables oversight and ethical boundaries.

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    Full access to APIs, drivers and open source code

    Leverage the industry’s most flexible messaging platform to meet sophisticated security requirements.

Start using Mattermost
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Case study

Uber requires massive collaboration from tens of thousands of concurrent users across all devices, plus extensive workflow integration and automation. Slack couldn’t scale to a production environment of tens of thousands. Other messaging platforms and web applications weren’t secure. Mattermost provided the enterprise messaging solution that could meet Uber’s needs. Uber used Mattermost’s open source platform to create a solution called “uChat.”

Read how Mattermost worked for Uber
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Community apps and integrations

Open source code integrations developed by the Mattermost community are available for download, customization and deployment to private cloud or on-premises infrastructure. Mattermost connects to hundreds of third-party applications and systems.

Learn more
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Technical Guides and Documents

Read our various user, administration and developer guides to get a deeper understanding of how Mattermost works. The resource page offers every insight into why Mattermost is a vital open source devops tool if you want to increase developer productivity.

See Resources
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