Mattermost Pricing
Plans available for teams of every size — from start-ups to large enterprises.
Starter
Increased productivity for small teams
$0 USD
per user/month
*$149/yr for secure cloud hosting, unlimited users
Everything you need to get started:
Channels & Boards
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
- Pre-built and custom board templates
- Audio/video integrations
- Continuous message archive
- Custom card properties with group, filter, sort
- Full history search
- Email authentication
- Multi-factor authentication
- Custom branding and themes
- SOC2 Type I (Cloud)
Playbooks
- One customizable playbook
- Unlimited participants
- Ad hoc add/remove tasks
- Automated triggers & actions
Support
- Online and community
Deployment
- Choice of self-managed or secure cloud
Everything in Starter,
plus:
Channels & Boards
- Guest accounts
- AD/LDAP user sync
- SSO w/ SAML
- SSO with Google, O365
- OpenID
- MFA enforcement
- Advanced team permissions
- Read-only announcement channels
- System-wide announcement banners
- O365 integrations
- Microsoft Teams calling
Playbooks
- Unlimited playbooks
- Stakeholder dashboard
- Retrospective summary report
- Retrospective timeline
Support
- Business hours support (12×5 PT)
Deployment
- Choice of self-managed or secure cloud
Available Add-ons
- Professional-Plus Support
- 24×7 coverage
- 4 hr L1&L2 response
- Data Residency (Cloud)
Everything in Professional, plus:
Channels & Boards
- Custom EMM (AppConfig)
- Custom admin roles
- Custom user terms of service
- Automated compliance exports and reporting
- Granular data retention
- Granular audit logs w/ export
- ID-only push notifications
- HA server config (self-managed)
- Performance monitoring (self-managed)
- Elasticsearch (self-managed)
Playbooks
- Configurable permissions
- Playbook analytics dashboard
- Incident channel export
Support
- 24×7 with 4 hr response
Deployment
- Choice of self-managed or secure cloud
Available Add-ons
- Premium support
- Mission-critical 24×7
- 1hr-L1, 2hr-L2
- U.S.- only based support
- Dedicated virtual secure cloud deployment (Cloud)
- Data residency (Cloud)
- Multi-server licensing (Self-Managed)