FAQ
-
Answer:
Mattermost Cloud Starter supports unlimited users. The annual $149/yr charge is to offset infrastructure costs for your workspace and is billed monthly at $12.42.
-
Answer:
Cloud plans purchased through the Customer Portal are billed monthly, with newly activated users charged a pro-rated rate for the portion of the month they were active. If you are interested in an annual Cloud subscription, please contact [email protected].
-
Answer:
Self-hosted plans are billed annually, with quarterly adjustments to account for increases/decreases in user count.
-
Answer:
Customers are billed based on the number of active users. Administrators can view user status in the System Console and activate/deactivate users at any time (inactive users have all history and preferences saved). Cloud users are automatically charged on a pro-rated basis monthly; Self-hosted active user counts are adjusted quarterly.
-
Answer:
Yes, please contact us for more information.
-
Answer:
Yes, please see the information here.
-
Answer:
Please see the following resources for more information: