FAQ
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Answer:
Yes. However, we periodically delete cloud workspaces that have been inactive for 60 days or longer.
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No. There are no application limits on the amount of storage and messages for self-hosted instances; administrators are responsible for the underlying infrastructure costs.
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No. We believe in giving our customers the option to host their workspaces either on-prem or in our secure, private cloud without incurring additional charges.
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Answer:
All plans are billed annually. Self-hosted plans will have quarterly adjustments to account for any changes in user count.
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Answer:
Customers are billed based on the number of active users. Administrators can view user status in the System Console and activate/deactivate users at any time (inactive users have all history and preferences saved). All plans are billed annually; Self-hosted active user counts are adjusted quarterly.
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Yes, please contact us for more information.
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Answer:
Yes, please see the information here.
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Answer:
Please see the following resources for more details: