Mattermost Pricing
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Mattermost Enterprise Edition
Secure, self-hosted, and scalable messaging that bring together conversations, files and systems into a single view so teams can work better together.
Enterprise E10
Ideal for small companies and departments with data security requirements
Enterprise messaging solution for teams and departments working on multiple projects scaling up-to 500 users. Commercial support, corporate directory integration via AD/LDAP, advanced access controls, and strong security.
Included Features
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Private and group messaging
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Integrated file sharing and unlimited search
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Desktop apps for Windows, Mac, and Linux
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Native mobile apps for iOS and Android
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Multi-factor authentication
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Active Directory / LDAP authentication
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Multi-language translations (16)
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Next business day support
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Custom branding, custom emojis
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Unlimited integrations
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Guest Accounts
AVAILABLE ADD-ONS
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Assisted migrations
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Custom training
Enterprise E20
Built to scale for high-trust organizations and companies in regulated industries
Built with added data control and compliance capabilities for the most security-conscious organizations. Ideal for companies in regulated industries, government organizations, and DevOps and IT Security teams.
In addition to all E10 Features
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Compliance exports with oversight
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Automated compliance export
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Custom data retention policies
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Okta / OneLogin / ADFS SAML 2.0
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Active Directory / LDAP Group sync
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Multi-node database deployment
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Highly available (HA) configuration
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Elasticsearch
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Integration with DLP, EMM, eDiscovery tools
AVAILABLE ADD-ONS
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Premium support with SLA
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Assisted migrations
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Custom training
Pricing FAQ
What happens when the Enterprise Edition subscription expires?
Sixty days prior to expiry, System Administrators receive notifications that the Enterprise Edition license key will expire on the anniversary of its purchase. After expiry, there is a 15-day grace period to upload a new license key as long as the server is not restarted. After the grace period, users will see a blue bar in the user interface indicating the license has expired and certain settings will no longer be able to be changed until an unexpired key is installed. When the server is restarted after license expiry, Enterprise features will be disabled. At any time, Enterprise Edition can be downgraded to the free Team Edition without data loss by switching off any Enterprise features enabled and then removing the license key.
Do you have a program for official nonprofits and charities?
Yes, please see the Mattermost Monday License program.
Do you have discounted licenses for academic institutions?
Yes, for academic institutions we offer Mattermost Enterprise Edition Standard for no charge to students (staff members pay regular price). You need to pay for at least 10 staff members in order to qualify for an academic license. Please see Mattermost Academic Licensing for more information.
How is user defined for Enterprise Edition subscriptions?
For the purpose of billing, a “user” is any account created in Mattermost Enterprise Edition that has not been deactivated by the System Administrator. You can see your user count for billing purposes from the System Console on the View Statistics page under “Total Users” in Enterprise Edition.
How does the licensing key work?
Upon enrollment in a Mattermost Enterprise Edition subscription, you’ll receive a license key file that is unique for your organization. Once uploaded onto your server, Enterprise Edition features will be enabled. The license key expires on the anniversary of your purchase.
Where can I find the license agreement for Mattermost Enterprise Edition?
Mattermost Enterprise Edition can be used for free without a license key as commercial software functionally equivalent to the open source Mattermost Team Edition licensed under MIT. When a license key is purchased and applied to Mattermost Enterprise Edition, additional enterprise features unlock. The license agreement for Mattermost Enterprise Edition is included in the software and also available here.
What happens when the Enterprise Edition subscription expires?
Sixty days prior to expiry, System Administrators receive notifications that the Enterprise Edition license key will expire on the anniversary of its purchase. After expiry, there is a 15-day grace period to upload a new license key as long as the server is not restarted. After the grace period, users will see a blue bar in the user interface indicating the license has expired and certain settings will no longer be able to be changed until an unexpired key is installed. When the server is restarted after license expiry, Enterprise features will be disabled. At any time, Enterprise Edition can be downgraded to the free Team Edition without data loss by switching off any Enterprise features enabled and then removing the license key.
Do you have a program for official nonprofits and charities?
Yes, please see the Mattermost Monday License program.
Do you have discounted licenses for academic institutions?
Yes, for academic institutions we offer Mattermost Enterprise Edition Standard for no charge to students (staff members pay regular price). You need to pay for at least 10 staff members in order to qualify for an academic license. Please see Mattermost Academic Licensing for more information.
How is user defined for Enterprise Edition subscriptions?
For the purpose of billing, a “user” is any account created in Mattermost Enterprise Edition that has not been deactivated by the System Administrator. You can see your user count for billing purposes from the System Console on the View Statistics page under “Total Users” in Enterprise Edition.
How does the licensing key work?
Upon enrollment in a Mattermost Enterprise Edition subscription, you’ll receive a license key file that is unique for your organization. Once uploaded onto your server, Enterprise Edition features will be enabled. The license key expires on the anniversary of your purchase.
Where can I find the license agreement for Mattermost Enterprise Edition?
Mattermost Enterprise Edition can be used for free without a license key as commercial software functionally equivalent to the open source Mattermost Team Edition licensed under MIT. When a license key is purchased and applied to Mattermost Enterprise Edition, additional enterprise features unlock. The license agreement for Mattermost Enterprise Edition is included in the software and also available here.
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