Customizing Mattermost for Technical Teams

Learn how to get more from your Mattermost environment in our guide to customizing Mattermost for technical teams.

Learn more about how you can use Mattermost to empower your technical and operational teams to do their best work.

While technical teams can certainly get things done using any number of tools — purpose-built or not — doing the best work efficiently and effectively is only possible when they’re equipped with the perfect tool for the job.

Unfortunately, few technical teams find themselves in such a situation.

Today, the average company uses more than 250 applications , and the average enterprise has more than 360. Less than half of these applications are used on a regular basis; they’re either superfluous, or employees have figured out how to do their jobs using something they like better, sanctioned by IT or not.

More granularly, a report from Gartner found that 72% of organizations have between five and 35 applications in their DevOps toolchains — and that 7% of companies use anywhere between 51 and 100 tools. Since moving between applications results in context switching that can eat as much as 80% of an employee’s productive time each day, organizations would be wise to consolidate tools as much as they can, reducing app sprawl and moving their teams one step closer to that elusive perfect tool.

As an open source collaboration solution that’s highly extensible and customizable to meet the unique requirements of any organization and any team, Mattermost is the perfect tool for technical and operational teams. When you deploy Mattermost for secure collaboration, you can adjust it endlessly, with complete access to source code, integrations, an open API, and more.

Mattermost gives you everything you need to build the perfect tool to support your organization’s workflows, productivity, and culture — which is exactly what Ergon Informatik , an IT software development company based in Switzerland, has done.

Keep reading to learn more about how you can use Mattermost to empower your technical and operational teams to do their best work.