Mattermost ITOps

Mattermost wins 2024 DEVIES Award for Best Innovation in ITOps

We’re thrilled to announce that Mattermost has earned the 12th annual DEVIES Award for Best Innovation in ITOps! 

The award — given to a platform “responsible for acquiring, designing, deploying, configuring, and maintaining the physical and virtual components that comprise IT infrastructure” — was presented on Feb. 21 during DeveloperWeek 2024 to our very own Director of Product Marketing Amanda Cheong and Developer Advocate Andrew Zigler at the Oakland Marriott City Center. (During the conference, Andrew also gave a talk called Building AI Bots on Your Private Data with an Open Source Stack.)

Each year, more than 8,000 developers from around the globe head to the San Francisco Bay Area to take part in DeveloperWeek, the world’s largest developer expo and conference series. 

The DEVIES Awards are given to developers by developers, so we’re incredibly happy that experts across the software industry recognized us for the second year in a row. Last year, Mattermost won the DEVIES Award for Best Innovation in Communication and Messaging.

Control over mission-critical workflows

By delivering a secure, resilient platform that is highly adaptable, Mattermost gives teams control over mission-critical workflows. 

Since Mattermost can be hosted in public or private clouds or even on-premises in air-gapped environments, teams can maintain complete control over their data — something essentially for organizations with strict security requirements, like the U.S. Air Force; Pramacom, which controls communication infrastructure for Czech first responders and military units; and Réseau de Transport Électrique, which manages France’s electrical infrastructure. 

Additionally, Mattermost users can also leverage Playbooks to optimize ITOps. For example, Ergon Informatik, an IT software development company based in Switzerland, uses Playbooks to streamline release management. The team has created checklists to organize and automate repeatable processes while increasing visibility and task ownership — and making sure nothing slips through the cracks. 

After each Playbook run is completed, Mattermost automatically stores data that Ergon can use for audits and retrospectives, enabling the team to continuously fine-tune their processes. 

Visibility across the software development lifecycle & faster incident response

As an open source, secure collaboration hub, Mattermost gives technical and operations teams complete visibility into the entire software developer lifecycle. Not only does this help organizations bake more efficiency into operations, but it also enables them to accelerate incident response when even second matters.

As cyberattacks become more common, more expensive, and more sophisticated, developer teams need to be able to resolve issues as quickly as possible. By leveraging Mattermost for incident response, organizations can rest comfortably knowing that relevant stakeholders can be brought into the remediation process early, accelerating response and resolution times. 

Get started with Mattermost today

Mattermost is purpose-built to help technical teams accelerate mission-critical work in complex operational environments.

To learn more about how your organization can use Mattermost to improve its security posture while working faster and more effectively every day, get started with Mattermost today.


Justin Reynolds is a Technology Community Specialist based in Connecticut who joined Mattermost in June 2017.