Product Direction

The Mattermost Product Direction shares an overview of new benefits we hope to provide for users and subscribers in our monthly releases, as well as our longer term direction. It is driven by user and subscriber priorities, and may change as those priorities change.

Mattermost App

Mattermost 5.37 (July 16th, 2021)

  • Collapsed Reply Threads (Beta)
  • Emoji Enhancements with Skin Tone Selection
  • Improved Enterprise Trial Experience (Enterprise Editions E0, E10, E20)
  • Focalboard: Grouped Table view, New properties, and More (Beta)
  • Incident Collaboration Updates
  • English-Australian Language Support

A full list of improvements added to the product, based on our roadmap, can be found in the changelog.

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  • Collapsed reply threads (beta)
  • Emoji enhancements with skin tone support
  • New app framework for integrations
  • Splunk integration
  • Bitbucket Cloud integration
  • Granular data retention policies (Enterprise Edition)
  • Granular access within System Console (Enterprise Edition)
  • Open ID Connect authentication (Enterprise Edition)
  • Incident Collaboration: playbook signals (All editions)
  • Incident Collaboration: availability on lower tiers (Enterprise Edition E0 & E10)
  • Incident Collaboration: retrospective report (Enterprise Edition E10, E20 & Cloud)
  • Incident Collaboration: playbook dashboard (Enterprise E20 & Cloud)
  • Incident Collaboration: permission to create playbook (Enterprise Edition E20 & Cloud)
  • Incident Collaboration: stakeholder dashboard (Enterprise Edition E20 & Cloud)
  • Incident Collaboration: status change log (Enterprise Edition E20 & Cloud)
  • Incident Collaboration: automation on incident start (Enterprise Edition E20 & Cloud)


  • ServiceNow integration
  • OneDrive integration
  • Plugin API performance measurement
  • Incident Collaboration: more playbook templates
  • Incident Collaboration: auto-categorize channel
  • Incident Collaboration: export channel on archive
  • Incident Collaboration: channel right-hand sidebar redesign


  • Text formatting controls
  • File preview enhancements
  • Mobile v2.0: Multi-workspace support with improved performance and stability
  • Nagios integration
  • Incident Collaboration: cross-team list view
  • Incident Collaboration: status update improvements
  • Incident Collaboration: advanced permissions

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