Mattermost for
Financial Services

The enterprise messaging workspace for regulated financial institutions

Mattermost is the enterprise messaging workspace that empowers financial service organizations to modernize workflows and accelerate innovation while ensuring regulatory compliance and maintaining security.

Historically, financial services professionals had to watch from a distance as their peers in other industries adopted new tools and technologies designed to increase productivity and make their jobs easier. This was due to the fact that the finance industry is heavily regulated; firms need to comply with evolving rules around security, privacy, ethical standards and compliance with regional, national and international regulations.

Thanks to Mattermost, the most flexible messaging solution on the market, financial institutions can now equip their users with modern communication platform while ensuring they remain compliant with ever-changing legal regulations and internal policies they need to operate under.

"We aim to reduce our time to repair through tooling by improving our monitoring with Prometheus and introducing ChatOps with Mattermost.”

DevOps Engineer

ING Netherlands


Use Cases

Mattermost is a powerful and extensible messaging platform that provides several benefits to financial services firms, including:

  • icon-1

    Enterprise-wide messaging

    Reduce data leakage and increase productivity with user-friendly multi-platform messaging that is secure, centralized and compliant.

  • icon-1

    Accelerated development

    Increase agility, efficiency and innovation in operational and development teams with secure communications and workflows closely tied to tooling and infrastructure.

  • icon-1

    Escalation and rapid response

    Improve incident response through multi-platform alerts and bots that automatically assemble rapid resolution teams.

How Mattermost helps with
Financial Services

Thousands of regulated organizations around the world use Mattermost to increase their agility, efficiency and innovation through the platform’s industry-leading capabilities including:

  • icon-1

    Built-in access control

    Define granular controls for enterprise data archiving to keep data properly secured and accessed.

  • icon-1

    Deployment on any cloud

    Deploy to private, public or hybrid clouds, and even on-premises in data centers.

  • icon-1

    Advanced mobile security

    Mattermost mobile apps work with EMM solutions. Full source code is available for custom solutions.

  • icon-1

    Database ownership

    Retain full control over your company’s sensitive communications and intellectual property.

  • icon-1

    Enterprise Information Archiving integration

    Connect to EIA systems along with custom solutions to meet regulatory needs.

  • icon-1


    Keep data safe with encryption under your control, at rest and in transit.

  • icon-1

    Compliance auditing with oversight

    Pull compliance reports on user conversations and behaviors. Audit logging enables oversight and ethical boundaries.

  • icon-1

    Full access to APIs, drivers and open source code

    Leverage the industry’s most flexible messaging platform to meet sophisticated security requirements.

Start using Mattermost

Case study

Uber requires massive collaboration from tens of thousands of concurrent users across all devices, plus extensive workflow integration and automation. Slack couldn’t scale to a production environment of tens of thousands. Other messaging platforms and web applications weren’t secure. Mattermost provided the enterprise messaging solution that could meet Uber’s needs. Uber used Mattermost’s open source platform to create a solution called “uChat.”

Read how Mattermost worked for Uber

Community apps and integrations

Open source code integrations developed by the Mattermost community are available for download, customization and deployment to private cloud or on-premises infrastructure. Mattermost connects to hundreds of third-party applications and systems.

Learn more

Technical Guides and Documents

Read our various user, administration and developer guides to get a deeper understanding of how Mattermost works. The resource page offers every insight into why Mattermost is a vital open source devops tool if you want to increase developer productivity.

See Resources
Join the world’s best companies on Mattermost

Bring your messaging and tools together to get more done, faster