Don’t Let Coordination Be the Bottleneck in Your Cybersecurity
Human collaboration is your slowest, least consistent, and most vulnerable layer. Mattermost fixes all three.
Attackers win when your processes fail.
The Mattermost Cyber Package gives security teams automated playbooks, pre-built IR workflows, and a complete audit trail for a fast, predictable, and effective response.
Your primary network is your attacker’s first target.
Disrupting your response is as valuable as the initial breach.
Speed from Alert to Action
While attackers operate in seconds, our systems and processes operate in hours. The delay between alert to action becomes downtime, lost revenue, and attackers deploying tools.
Inconsistent Response
Teams have practices and policies but in the midst of an incident, responders improvise and fall back to personal devices, disrupting plans and destroying evidence trails.
Compromised Infrastructure
Adversaries breach Teams, Outlook, and corporate chat to monitor your primary network, disrupt your operations, and deploy from within your perimeter creating a new set of risks.
Detection to resolution: fast, automated, consistent, and auditable.
Automated triggers launch playbooks the moment conditions are met. Alerts move from detection to recommended action in seconds, not hours with humans approving the response.
Consistent Response, Every Shift
Same evaluation criteria, escalation paths, and notification sequences execute every time, regardless of who is on call. Consistency becomes a property of the system, not dependent on individuals.One View of the World
Aggregate and correlate data from every source into one workflow. Instead of having to chase context across numerous tools, you can orient, decide, and act in one place.AI-Speed Automated Response
Automated triggers launch playbooks the moment conditions are met. Alerts move from detection to action in seconds, not hours with human-in-the-loop review and approval.Zero-Trust Access Controls
Role and attribute-based permissions for every stakeholder – responders, legal, executives, and external IR partners to limit and control information flow to need-to-know individuals.Tamper-Evident Audit Trail
Every message, decision, and action is logged and timestamped automatically. The chain of custody regulators and legal counsel require is built into every response, without extra documentation effort.Complete Data Sovereignty
You own your data and your keys. Deploy on-premises, in private cloud, or fully air-gapped, with no vendor access, no shared infrastructure, no exceptions. Your incident data stays where you need.How Mattermost Powers Cyber Incident Response
When a cyberattack hits, coordination becomes the bottleneck. Your tools are operational, but your team has no compliant way to orchestrate across legal, executives, external IR firms, and regulators, on a potentially compromised network. Mattermost solves this: a sovereign, isolated command center with automated playbooks, AI-assisted triage, and secure multi-party access, all on infrastructure you own and control.
Incident Response Playbooks
Out-of-the-box playbooks cover IR, threat intel, insider threat, and vulnerability management. Automated triggers launch workflows the moment conditions are met, with no manual handoff and no skipped steps, no matter who is on shift pausing for human-in-the-loop approval when needed.
Secure Multi-Party Access
Guest access brings external IR partners, legal counsel, and regulators into a controlled workspace in minutes: no IT ticket, no provisioning delay required. RBAC and ABAC ensure each party sees only what they need, with a full audit trail of every action logged automatically.
One platform. Different answers for every seat at the table.
CISOs need board-ready evidence. IR leads need automated workflows and clear escalation paths. Legal needs tamper-evident records. Mattermost adapts to how each role works, without forcing anyone into a generic workflow.
CISO & Security Leadership
When the board asks what happened, you need a timestamped, tamper-evident record, not a reconstruction from WhatsApp and email. Mattermost gives you the full audit trail that satisfies FFIEC, NYDFS 23 NYCRR 500, and OCC examiners asking the hard questions.
Incident Response Lead
Your attackers compress exploitation time to minutes. You need automated playbooks that fire the moment an alert surfaces, consistent escalation paths regardless of who is on shift, and a single system from detection to resolution with every step logged and attributable.
Legal, Risk & Compliance
Consumer tools destroy the audit trail regulators, post-incident reviewers, and litigation holds require. Mattermost gives legal and compliance teams scoped access to a tamper-evident, searchable record of every decision and action.
Trusted by the world’s most security-conscious organizations
“Since these tools were scattered across different platforms, delays in information sharing and overlooked messages were common. Our main challenge was communication delays in project management and customer support.” —Masahiko Takahashi, KSW Software C. Ltd.
Global Media Company
After an outage that cost $100k in revenue per minute, this customer built an isolated central command channel on Mattermost for Sev 0 incident response deprecating numerous channels into one auditable platform.
Tulip
When an incident is reported, whether during working hours or in the middle of the night, relevant stakeholders are notified and gathered immediately in a dedicated space which has reduced incident response times by 50% to 60%.
See what coordination and response at AI speed looks like.
Spend 20 minutes in a live discovery call and walk away knowing exactly where Mattermost fits in your IR stack or schedule a scoped tabletop pilot.