Mattermost Pricing

Choose a plan that fits your needs

CloudCloud

Cloud

Secure and open-source SaaS offering hosted by Mattermost.

Cloud

Secure and open-source SaaS offering hosted by Mattermost.

Self-managedSelf-managed

Self-Managed

Secure and open-source self-hosted offering.

Self-Managed

Secure and open-source self-hosted offering.

Cloud Professional

Distributed organizations

$10 /user/month

Contact sales for an annual discount


Features include:
  • Incident Collaboration
  • Unlimited search history
  • Unlimited integrations
  • Guest accounts
  • Channel moderation
  • Automated compliance exports
  • Custom data retention policies
  • DLP, EMM, and eDiscovery integration
  • Advanced mobile push notifications

Cloud Enterprise

Privacy-conscious enterprises

Custom pricing

Everything in Professional, plus:
  • Private single-tenant instance
  • Dedicated infrastructure
  • Enterprise networking/VPC peering (Coming soon)
  • TLS mutual auth (Coming soon)
  • Strict region and data residency (Coming soon)
Available add-ons:
  • Premium support
  • Custom services
Secure collaboration

Modern secure collaboration

Mattermost meets the modern tools expectations of Bungie and the security requirements of the US Army.

  • Enterprise-grade security, availability, and scalability
  • Integrate with mobile security and compliance systems
  • Total transparency & auditing
Communications and workflow

Centralize communications and workflow

Mattermost brings messaging, files and systems together with powerful workflows to help people work better together.

  • Private, group, and channel messaging
  • Fully searchable message history
  • Voice, video, and screen share integrations
  • File, image, and link sharing
DevOps tools

Integrate with your key DevOps tools

Powerful integrations to help your team do better work, faster.

  • Connect to both third-party and internal company tools
  • Connect with 100s of developer tools
  • Share system feeds in channels and build powerful workflows

Ready to talk?

Unlimited access to all features for 30 days

Cloud pricing table

Cloud Professional

Small to mid-sized organizations

$10 per user/month

Includes everything from Cloud Free and:

Hosting
  • 99% Uptime SLA guarantee

Support
  • Commercial support

Cloud Enterprise

Privacy-conscious & regulated industries

Contact Us

Includes everything from Cloud Professional and:

Hosting
  • Data residency (coming soon)

Enterprise Network Integration
  • VPC Peering (coming soon)

  • TLS Mutual Authentication (coming soon)

Support
  • Premier support add-on

 

Cloud Professional$10/user/month

Get Started

Cloud EnterpriseRequest a quote

Contact Us

SaaS Team Communication

Persistent channels, one-to-one and group messaging, file sharing, and search

 

Native apps for iOS, Android, Windows, Mac, and Linux

 

Unlimited search history

 

Integrated DevOps workflows

 

Mattermost-built plugins, unlimited slash commands, and webhooks

 

Tools for custom branding

 

Multi-factor authentication

 
Multi-Language Translation

English, Chinese (Simplified & Traditional), Dutch, French, German, Italian, Japanese, Korean, Polish, Brazilian Portuguese, Romanian, Russian, Turkish, Spanish, and Ukrainian. Support for 16 languages.

 
Hosting

20 GB/user storage

 

99% Uptime SLA guarantee

 

Data residency (coming soon)

 
Standard Authentication & Access Control

Multi-factor authentication

 

Access control policies

 

System default permission policy

 
Advanced Compliance

Compliance exports with oversight protection

 

Automated compliance export

 

Custom retention policies

 

ID-only push notifications

 
Enterprise Network Integration

VPC Peering (coming soon)

 

TLS Mutual Authentication (coming soon)

 
Support

Online and community support

 

Commercial support

 

Premier support add-on

 

Cloud pricing FAQ

How am I billed for Mattermost Cloud Professional?

Mattermost Cloud is offered as a pay-as-you-go subscription service.

You will be billed for registered users in your workspace. A registered user is a user who has an account in a workspace and does not show as Inactive in System Console > Users. Registered users will count towards your monthly invoice each day as long as they are not deactivated in the billing period.

What is the billing period?

After you begin your Mattermost Cloud paid subscription, your first charge will happen at the end of the calendar month. Subsequent billing periods will begin at 12 AM UTC on the first day of each calendar month and end at 11:59 PM UTC on the final day of the same calendar month. Per-user pricing for each billing period will be based on the number of registered users.

What happens when I add and remove users in the middle of a billing period?

If you add new users in the middle of a billing cycle, you’ll only be charged for the days that the user is registered.

Here’s an example:

Your organization has a Mattermost Cloud workspace and you’re on a monthly subscription at the rate of $10 USD per user per month. You add a new user on the 11th day of a 30-day billing period and that user remains registered for the remainder of the billing period. 

The prorated subscription cost for this user is determined by multiplying the monthly amount ($10 USD) by the number of days they are actively registered in the billing period (20) and dividing by the number of days in the month (30).

The prorated subscription cost for the user added on day 11 is $6.67 USD.

Similarly, if you make a registered user Inactive in the middle of a billing cycle, we will calculate the prorated amount using the formula above to determine the prorated charge.

Where can I view and manage my billing details?

You can view your billing details in System Console > Billing & Account.  Here you can see information about your subscription, billing history, company information, and payment information.

What happens if my payment fails?

Administrators are notified immediately of failed payments both in-product with a banner and via email. The notifications provide directions on how to update payment information. Once issues with the method of payment are resolved, you will be charged right away for the amount owing from the previous billing period.

How am I billed for Mattermost Cloud Professional?

Mattermost Cloud is offered as a pay-as-you-go subscription service.

You will be billed for registered users in your workspace. A registered user is a user who has an account in a workspace and does not show as Inactive in System Console > Users. Registered users will count towards your monthly invoice each day as long as they are not deactivated in the billing period.

What is the billing period?

After you begin your Mattermost Cloud paid subscription, your first charge will happen at the end of the calendar month. Subsequent billing periods will begin at 12 AM UTC on the first day of each calendar month and end at 11:59 PM UTC on the final day of the same calendar month. Per-user pricing for each billing period will be based on the number of registered users.

What happens when I add and remove users in the middle of a billing period?

If you add new users in the middle of a billing cycle, you’ll only be charged for the days that the user is registered.

Here’s an example:

Your organization has a Mattermost Cloud workspace and you’re on a monthly subscription at the rate of $10 USD per user per month. You add a new user on the 11th day of a 30-day billing period and that user remains registered for the remainder of the billing period. 

The prorated subscription cost for this user is determined by multiplying the monthly amount ($10 USD) by the number of days they are actively registered in the billing period (20) and dividing by the number of days in the month (30).

The prorated subscription cost for the user added on day 11 is $6.67 USD.

Similarly, if you make a registered user Inactive in the middle of a billing cycle, we will calculate the prorated amount using the formula above to determine the prorated charge.

Where can I view and manage my billing details?

You can view your billing details in System Console > Billing & Account.  Here you can see information about your subscription, billing history, company information, and payment information.

What happens if my payment fails?

Administrators are notified immediately of failed payments both in-product with a banner and via email. The notifications provide directions on how to update payment information. Once issues with the method of payment are resolved, you will be charged right away for the amount owing from the previous billing period.

Privacy-conscious organizations trust Mattermost

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