Small teams & evaluations
Up to 10 users
Need more than 10 users?
Try Professional instead
Distributed organizations
Contact sales for an annual discount
Privacy-conscious enterprises
Mattermost meets the modern tools expectations of Bungie and the security requirements of the US Army.
Mattermost brings messaging, files and systems together with powerful workflows to help people work better together.
Powerful integrations to help your team do better work, faster.
Cloud Free
Small teams & evaluations
Persistent channels, one-to-one and group messaging, file sharing, and search
Native apps for iOS, Android, Windows, Mac, and Linux
Unlimited search history
Integrated DevOps workflows
Mattermost-built plugins, unlimited slash commands, and webhooks
Tools for custom branding
Multi-factor authentication
Cloud Professional
Small to mid-sized organizations
Includes everything from Cloud Free and:
99% Uptime SLA guarantee
Commercial support
Cloud Enterprise
Privacy-conscious & regulated industries
Includes everything from Cloud Professional and:
Data residency (coming soon)
VPC Peering (coming soon)
TLS Mutual Authentication (coming soon)
Premier support add-on
Cloud
FreeFree
Cloud Professional$10/user/month
Cloud EnterpriseRequest a quote
Persistent channels, one-to-one and group messaging, file sharing, and search
Native apps for iOS, Android, Windows, Mac, and Linux
Unlimited search history
Integrated DevOps workflows
Mattermost-built plugins, unlimited slash commands, and webhooks
Tools for custom branding
Multi-factor authentication
20 GB/user storage
99% Uptime SLA guarantee
Data residency (coming soon)
Multi-factor authentication
Access control policies
System default permission policy
Compliance exports with oversight protection
Automated compliance export
Custom retention policies
ID-only push notifications
VPC Peering (coming soon)
TLS Mutual Authentication (coming soon)
Online and community support
Commercial support
Premier support add-on
Mattermost Cloud is offered as a pay-as-you-go subscription service.
You will be billed for registered users in your workspace. A registered user is a user who has an account in a workspace and does not show as Inactive in System Console > Users. Registered users will count towards your monthly invoice each day as long as they are not deactivated in the billing period.
Mattermost is available free of charge for all workspaces that have 10 or fewer registered users. Your subscription will be upgraded to a per-user pricing model once you reach 11 or more registered users, and your charge will be for 11 users plus any additional users you’ve added. Ongoing, you will be billed monthly for all registered users in your instance.
After you begin your Mattermost Cloud paid subscription, your first charge will happen at the end of the calendar month. Subsequent billing periods will begin at 12 AM UTC on the first day of each calendar month and end at 11:59 PM UTC on the final day of the same calendar month. Per-user pricing for each billing period will be based on the number of registered users.
If you add new users in the middle of a billing cycle, you’ll only be charged for the days that the user is registered.
Here’s an example:
Your organization has a Mattermost Cloud workspace and you’re on a monthly subscription at the rate of $10 USD per user per month. You add a new user on the 11th day of a 30-day billing period and that user remains registered for the remainder of the billing period.
The prorated subscription cost for this user is determined by multiplying the monthly amount ($10 USD) by the number of days they are actively registered in the billing period (20) and dividing by the number of days in the month (30).
The prorated subscription cost for the user added on day 11 is $6.67 USD.
Similarly, if you make a registered user Inactive in the middle of a billing cycle, we will calculate the prorated amount using the formula above to determine the prorated charge.
You can view your billing details in System Console > Billing & Account. Here you can see information about your subscription, billing history, company information, and payment information.
Administrators are notified immediately of failed payments both in-product with a banner and via email. The notifications provide directions on how to update payment information. Once issues with the method of payment are resolved, you will be charged right away for the amount owing from the previous billing period.
Mattermost Cloud is offered as a pay-as-you-go subscription service.
You will be billed for registered users in your workspace. A registered user is a user who has an account in a workspace and does not show as Inactive in System Console > Users. Registered users will count towards your monthly invoice each day as long as they are not deactivated in the billing period.
Mattermost is available free of charge for all workspaces that have 10 or fewer registered users. Your subscription will be upgraded to a per-user pricing model once you reach 11 or more registered users, and your charge will be for 11 users plus any additional users you’ve added. Ongoing, you will be billed monthly for all registered users in your instance.
After you begin your Mattermost Cloud paid subscription, your first charge will happen at the end of the calendar month. Subsequent billing periods will begin at 12 AM UTC on the first day of each calendar month and end at 11:59 PM UTC on the final day of the same calendar month. Per-user pricing for each billing period will be based on the number of registered users.
If you add new users in the middle of a billing cycle, you’ll only be charged for the days that the user is registered.
Here’s an example:
Your organization has a Mattermost Cloud workspace and you’re on a monthly subscription at the rate of $10 USD per user per month. You add a new user on the 11th day of a 30-day billing period and that user remains registered for the remainder of the billing period.
The prorated subscription cost for this user is determined by multiplying the monthly amount ($10 USD) by the number of days they are actively registered in the billing period (20) and dividing by the number of days in the month (30).
The prorated subscription cost for the user added on day 11 is $6.67 USD.
Similarly, if you make a registered user Inactive in the middle of a billing cycle, we will calculate the prorated amount using the formula above to determine the prorated charge.
You can view your billing details in System Console > Billing & Account. Here you can see information about your subscription, billing history, company information, and payment information.
Administrators are notified immediately of failed payments both in-product with a banner and via email. The notifications provide directions on how to update payment information. Once issues with the method of payment are resolved, you will be charged right away for the amount owing from the previous billing period.
We’d be happy to provide you with Cloud Enterprise pricing based on the size of your team and your particular needs. Please complete the form, and we’ll be in touch with you shortly!
Thousands of privacy-conscious organizations trust Mattermost
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Thousands of privacy-conscious organizations trust Mattermost
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