Extending Microsoft Teams and M365 platform to accelerate mission-critical workflows in defense, government and vital services at scale

In Mattermost v10.0, accelerate your enterprise workflows and bolster resilience with a collaboration hub that integrates people, processes, and technology for mission-critical work.

Maximize your Microsoft investment for technical and operating teams

Speed mission-critical outcomes by supplementing existing investments in Microsoft Teams, M365, and Entra ID for everyday collaboration with Mattermost’s specialized workflow platform for technical and operational teams needing advanced customization, toolchain integration, and deployment to segregated networks.

Mattermost for Microsoft Teams solutions enable single sign-on and group management in Entra ID to unify user management and access control in the M365 environment, integrated Outlook calendaring, and the ability to launch integrated Microsoft Teams video and audio call meetings from within Mattermost. Mattermost now officially supports the Microsoft Calendar plugin and the Microsoft Teams plugin, conveniently pre-packaged for ease of deployment. 

Get started by enabling these integrations from the in-product marketplace. Learn more in our documentation. 

Accelerate situation awareness in mission-critical environments

Increase cross-organizational alignment and awareness by flowing information and requests from users in the Microsoft Teams general-purpose collaboration environment to technical and operational staff working in highly secure Mattermost environments while complying with custom security and compliance requirements.

Mattermost for Microsoft Teams eliminates communication silos and reduces response times by enabling a new fully supported Generally Available (“GA”) capability to securely flow messages from Microsoft Teams into Mattermost to share information and requests across environments in real time. 

Mattermost can be deployed along-side general collaboration tools like Microsoft Teams in mission-critical contexts, such as to protect and segregate sensitive information or offer out-of-band incident response workflows. That means data can and should flow into Mattermost, but should be restricted from leaking outside of your protected Mattermost environment. The Mattermost for Microsoft Teams integration facilitates the one-way flow of chat and group chat notifications into these mission-critical contexts without compromising your sensitive data in Mattermost.

Get started by enabling this plugin from the in-product marketplace and reviewing configuration details. 

Furthermore, Mattermost Playbooks will soon be available as an add-on application to your Microsoft Teams environment in the AppSource Marketplace, ensuring active incident updates and critical information flow smoothly back to the broader organization using Microsoft Teams, keeping stakeholders and partners informed. Please reach out to [email protected] to get more information or check out a preview in our documentation. 

Interoperate while meeting security and compliance needs

As an additional layer of security, Mattermost administrators can safeguard incoming data against malicious links or file attachments originating from less secure parts of the organization. 

Mattermost’s Responsible Messaging Interoperability Framework (RMIF) is an extensible security and policy protection framework that adds protections, transformations, and filters to information processed in Mattermost, including messages delivered by the Mattermost for Microsoft Teams integration. This framework enables URL and file filtering so Mattermost administrators can further secure notifications flowing into Mattermost from Microsoft Teams. RMIF includes event reporting so organizations can track and adapt the effects of RMIF to ensure a good user experience while also enforcing critical policies.

Mattermost’s Responsible Messaging Interoperability Framework will be available as a technical preview. Please reach out to [email protected] to get more information. 

Scale with greater resilience

We are making additional investments to enhance the scalability and reliability of Mattermost for mission-critical work, reflecting our continued dedication to secure collaboration. These system administration enhancements include:

• PostgreSQL migration support tools – As of v11 (planned for 2025), Mattermost will no longer support MySQL databases. Leverage tooling and comprehensive instructions to help make the transition.  

• Reliability dashboards – Monitor the health of notifications and web app performance using Prometheus data sources.
  
• Metrics plugin – Collect and store the same performance monitoring metrics as Prometheus without having to deploy third-party tools.

• Reference architectures – Follow reference architectures to scale your deployment to tens of thousands of users.
  
• Improved load testing tools – Generate data, simulate real-world usage, and profile Mattermost under heavy loads to optimize your deployment for scale. 

• Health Check program – Receive a comprehensive evaluation of your system’s current operational health based on configuration, user activity, and log events

To learn more about implementing these tools within your deployment, please reach out to your Customer Success team. 

Increase productivity within mission-critical workflows

In v10.0, Mattermost Copilot also introduces a new enhancement: support for multiple large language models (multi-LLM). This feature, designed to empower mission-critical enterprises, adds a new layer of flexibility, privacy, and control to your AI-driven workflows. 

Check out our multi-LLM capability blog post to learn how it can accelerate your enterprise workflows. While you’re at it, enroll in our new Mattermost Academy course, Mattermost Copilot Multi-LLM Setup & Usage, and learn how to set up and use the Mattermost AI integration with one or more LLM backends to support your mission-critical use cases.

To learn more about all changes included in the v10.0 please visit the Mattermost changelog.