Securing mission-critical work through always-on collaboration 

For defense, intelligence, security, and critical infrastructure organizations, even a second of downtime can have devastating consequences.  

When services go offline, missions are at risk — and so is the bottom line. According to Pingdom, an hour of downtime can cost enterprises as much as $5 million; in financial services, that number shoots up to $6.48 million per hour. 

To fulfill their missions and protect their margins, these organizations must do everything possible to keep mission-critical systems continuously available. 

In a recent webinar, Mattermost and pgEdge explored how their partnership enables organizations to build a mission-integrated ChatOps environment that supports highly available, always-on collaboration. 

By combining Mattermost’s secure collaboration platform with pgEdge’s distributed PostgreSQL database — which features unique multi-master replication — organizations can deploy Mattermost across multiple data centers and achieve up to five nines availability along with low latency, since databases are replicated near end users. 

“If there’s failure in one region, it’s easy and seamless to immediately start working on the other,” says Michael Josephson, director of solutions engineering at pgEdge. “It’s instantaneous for the end user. They’re not aware of the underlying problems that may be happening because you have that flexibility built into the architecture.”  

Even in the event of a full data center failure, Mattermost is still accessible. 

“Together, the Mattermost and pgEdge solution becomes a mission-integrated ChatOps environment designed to be both resilient and distributed, ensuring that operations can continue even in the face of catastrophic events,” Josephson explains. “Being always-on with systems that remain available and performant no matter what — and low latency, which is critical in mission-critical environments where every millisecond counts — the highly responsive, adaptable environment can meet demands when failure is not an option.”  

How Mattermost and pgEdge power mission-critical work 

As a secure collaboration platform purpose-built for the complex environments defense, intelligence, security, and critical infrastructure organizations operate it, Mattermost keeps teams connected when the stakes are highest by being: 

  • Focused by bringing data and tools directly to users the moment it’s needed, enabling them to eliminate context switching and concentrate on what matters most; 
  • Adaptable, with an open core design that enables teams to build on and expand the platform with integrations to existing tooling, including legacy systems; 
  • Secure, with the ability to deploy Mattermost anywhere, including in on-prem data centers, private clouds, and even air-gapped environments; and 
  • Resilient alongside pgEdge, enabling organizations to maintain mission-critical communication in any circumstances. 

To learn more about how you can use Mattermost and pgEdge to ensure always-on collaboration and equip your team with the tools they need to weather any storm, watch the webinar