Papercups.io
Papercups is a simple way to connect and chat with customers from your website. Chat directly with your customers from your workspace with the Mattermost integration. It's open source, self-hostable and privacy-conscious.
- Custom chat widget – a customizable chat widget you can embed on your website to talk to your customers
- React support – embed the chat widget as a React component, or a simple HTML snippet
- React Native support – embed the chat widget in your React Native app
- Markdown and emoji support – use markdown and emoji to add character to your messages!
- Invite your team – send invite links to your teammates to join your account
- Conversation management – close, assign, and prioritize conversations
- Analytics dashboard – track and analyze customer communication
- Screen sharing – observe and interact with your users in real-time with Storytime
- Built on Elixir – optimized for responsiveness, fault-tolerance, and support for realtime updates
- Do i need to install anything on my webpage?
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Yes, you will need to install the Papercups.io chat widget on your webpage so visitors will see the chat window. You can find the instructions to install the chat widget here
- Is there a self-hosted version available?
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Yes! We offer both a hosted version, as well as a self-hosted version that you can deploy on your own.
- Is there a demo site where I can try out the chat widget?
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There is a simple page that demonstrates how Papercups works.
Try sending a message to see what the chat experience is like!
- What is the pricing for Papercups?
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You can find our pricing information at https://papercups.io/pricing.
We’re currently offering deals for startups, so don’t hesitate to reach out!
