Take the pain out of your Help Desk operations
Align your tools, teams, and processes through a unified collaboration platform built for better IT support.
Siloed tools aren’t servicing you now
IT teams handle tons of requests every day. But while the tools you have may be great for ticketing and tracking, they just weren’t made for team collaboration when an incident arises.
With so many manual processes, disparate tools, and communications flying around on multiple channels simultaneously, issues can go unaddressed and easily reoccur.
All of your IT Collaboration needs in one platform
- Real-time and async messaging with integrated voice and video
- File, image, and link sharing
- Rich markdown formatting
- Multi-language code syntax highlighting
- Unlimited and searchable message history
- Customizable workflow playbooks
- Dynamic task checklists
- Task automation
- Status dashboard and broadcast
- Analytics dashboards
- Deep integrations with popular developer tools
- Community-built integrations – over 6,000 contributors world-wide
- Build your own with App Framework and open APIs
Collaborate easily across your tools
Mattermost is the easiest way possible to get people to collaborate on anything.