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Organizations can typically run Mattermost on a single server with up to 2,000 users, though more users have been observed based on different usage and server configurations.
Deployments between 2,000 and 10,000 users with moderate usage can run on a standard three-machine deployment with a proxy, an application server and a database server.
Deployments over 10,000 users with moderate usage can be supported by adding additional servers in cluster-based, high availability configuration.