Mattermost Use Case: On-call Rotations

When issues happen, on-call teams must triage them as quickly as possible to ensure platform stability. Without clear process documentation in place, response teams are slowed down by communication silos, manual tasks, and uncertainty over task ownership, especially during handoffs.

Download this datasheet to learn more about how on-call teams use Mattermost for triage and issue management to reliably and repeatably hand off work across rotations.

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