Matías Hernández
User Support Specialist at Max Planck Digital Library
As a central institution of the Max Planck Society — one of the world’s premier research institutions, headquartered in Germany — the Max Planck Digital Library (MPDL) ensures that more than 25,000 researchers, scientists, and Ph.D. students have the tools they need to accelerate their work.
When COVID-19 appeared in 2020, many Max Planck facilities shut down to stop the spread of the virus. Suddenly, researchers needed a way to collaborate remotely while ensuring compliance with Germany’s strict privacy laws.
As a solution to this problem, the MPDL offered Mattermost, a secure collaboration hub for technical and operational teams. Today, more than 5,000 users are on Mattermost, and organic adoption is increasing 3% each month.
Watch this video case study to learn how Mattermost:
User Support Specialist at Max Planck Digital Library