Customer Stories
Powering digital operations around the world
From creating AAA games to coordinating rescue missions, over 800 organizations around the globe trust Mattermost to ship better software, faster.
USAF improves mission information availability by 4x with Mattermost
From feature tickets to flight plans, information sharing is an essential part of daily operations across the U.S. Department of Defense. Mattermost on Platform One has enabled the Department of Defense to modernize and accelerate communication and collaboration at scale.
Read their story“For us, using Mattermost offers a huge benefit in mission velocity and safety. We found that it also gave us a lot more time to fix cargo and fuel problems before the crew even shows up at the airplane.”
Finding focus & data sovereignty: A leading data science hub moves from Slack to Mattermost
“Our day-to-day work starts and ends in Mattermost. It increases our productivity exponentially.”
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Spamhaus uses Mattermost to accelerate communication and strengthen online trust & safety
“Without Mattermost, we’d have distinct teams talking amongst themselves, with minimal cross-functional conversations. Over time, Mattermost has enabled us to bridge that gap.”
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F-sektionen inom TLTH consolidates comms, bringing 90% of mission-critical data to Mattermost
“Our organization as a whole has become more efficient using Mattermost.”
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U.S. Space Force’s Kobayashi Maru adopts Mattermost to securely collaborate on modernizing space capabilities
“The main thing for us was to protect our data and enable access to our diverse and dispersed workforce… Integrating this connectivity into the development side of our DevSecOps capabilities made the most sense and reduced silos to speed software delivery.”
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How automating reporting helps a top 3 bank improve MTTR by 90%
With Mattermost as their messaging system, the bank team reduced their incident response time by 90% — from 20 minutes to 2 minutes.
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Classact speeds up IT service delivery by consolidating comms, accelerating incident response by over 50%
“Mattermost has evolved beyond just a communication tool, playing a wide role in streamlining business processes, managing employee health, monitoring systems, and more.”
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How AMPAC Fine Chemicals navigates AI integration in Pharmaceutical Manufacturing
Understand the importance of proactive discussions, the implications of AI integration, and the necessity of maintaining strict data privacy standards to safeguard client information. Learn to address concerns like, “Is our data being used to train the next model?” to maintain trust.
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Elevating retail resilience: How Tulip slashed incident response times by 50% to 60% with Mattermost
“I’ve never seen a messaging tool taking on a mission-critical level. A messaging tool is just treated as a messaging tool; if it works, fine, if it doesn’t work, fine. But for us, Mattermost has to work. We are at that stage with this tool.”
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Empowering cyber resilience: How a nonprofit CERT safeguards mission-critical infrastructure
“Nothing seemed to work as well as Mattermost — Mattermost just looked like the perfect choice for what we needed to do.”
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Connecting OSIRIS-REx’s global team for innovative research while maintaining data sovereignty
“Because it’s so difficult to communicate from the clean room and get information out, we are using Mattermost as our exclusive means of communication.”
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NetFoundry uses Mattermost with OpenZiti for zero trust internal and external communications
“Mattermost is great for internal communications, partner communications, and out-of-band communications.”
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How a global media company reduced costly outages with a secure DevSecOps collaboration platform
Lacking a Sev0 business continuity plan, a catastrophic outage caused a global media giant to miss out on $100,000 in revenue per minute.
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The Max Planck Digital Library uses Mattermost to accelerate research workflows, maintain data sovereignty & ensure compliance
“Our number-one requirement was that it was compliant and compatible with Germany’s strict privacy laws.”
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Pramacom uses Mattermost to accelerate workflows & keep Czech citizens safe
“If you value your data and privacy and aim for high reliability and general ease of use, then self-hosted Mattermost is by far the best option out there.”
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Air Mobility Command uses ChatOps to support largest-ever readiness exercise
Find out how the Air Mobility Command uses Mattermost to power ChatOps workflows and ensure mission readiness.
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AlmaLinux builds a global digital community with Mattermost
“Mattermost proved to be as welcoming as we wanted our own community to be.”
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Ergon Informatik gives every developer a customizable workspace with Mattermost
“Every developer can build the perfect tool for the job.”
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Fujitsu Customers with Biodrug Design Accelerator (BDA) use Mattermost to power secure collaboration
“One of the advantages is that being able to manage Mattermost ourselves makes it easier to investigate when a problem occurs.”
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CERN integrates 100+ tools into Mattermost for more effective global collaboration
“Mattermost provided a great way for people to communicate while working remotely without having to fall back to things like phone calls or video conferences for anything that could be handled using text.”
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BITSKIN decreases email volume by 40 to 65% with Mattermost
“Overall, Mattermost has optimized our communication processes and helped our company to work more efficiently and effectively.”
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oose minimizes meetings (and emails!) with Mattermost
“A lot of our communication is done via Mattermost.”
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Anexia consolidates tools for more effective workflows with Mattermost
“We continue to remove superfluous internal tools and do more and more in our Mattermost workspace.”
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RTE uses Mattermost to manage France’s power grid and reduce outage response time
“Feedback showed that we needed to strengthen our reporting procedures with tools dedicated to the crisis.”
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Schäferbarthold consolidates their IT tools on one platform with Mattermost
“Playbooks supports emergencies really well. Communication on problems is transparent and open, and we’re seeing much fewer requests by ticket or phone.”
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Heidelberg University keeps research teams moving forward with Mattermost
“Mattermost is by far the best solution. If I had to pick a chat tool for a new team, I would always go with Mattermost.”
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Rocky Linux gives 5,000 open source contributors a collaboration hub with Mattermost
“We liked the fact that we could host Mattermost on our own infrastructure, granting us sovereignty over our data and the flexibility to architect our infrastructure how we see fit.”
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Crossover Health improved support ticket resolution time by 99% with Mattermost
“Mattermost helps us ensure that we’re staying HIPAA-compliant while letting our clinicians collaborate efficiently and seamlessly.”
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Fairphone eliminates “reply all” threads with Mattermost
“The greatest benefit of Mattermost is that it unclutters our communication.”
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MedinCell gives pharmaceutical researchers a secure collaboration workspace with Mattermost
“Whether it’s the IT department discussing troubleshooting steps to resolve a problem faster, or a private channel of friends organizing a birthday celebration, the usability and ease of access makes it our go-to messaging tool at MedinCell.”
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H-ISAC keeps security leaders connected in Mattermost for faster breach resolution
“Many of our larger members could never discuss security issues with each other in real life because their lawyers would go crazy. But because Mattermost provides a secure platform, they can collaborate with other organizations within H-ISAC to solve problems.”
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Worldline creates a collaborative culture to a global team with Mattermost
“Mattermost is the easiest way possible to get people to collaborate on anything.”
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Oetker Digital accelerates its digital transformation with Mattermost
“We take data compliance very seriously, and Mattermost offered a self-hosted solution along with a modern messaging user experience.”
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NRI gives operational efficiency a boost with Mattermost
“Mattermost had everything we needed in a messaging platform—security, scalability, and usability—it was the best choice for us.”
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LAIKA keeps their latest IP secure while accelerating creative collaboration with Mattermost
“Mattermost has brought modern collaboration to the whole organization.”
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Insight keeps data science fellows connected with Mattermost
“Mattermost is so easy to use and manage that we were able to install and deploy Mattermost in under an hour, and one of our engineers spends about 10 minutes a week managing it.”
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Galois stays in control of company data without compromising on collaboration with Mattermost
“Email is one of those things people read when they get around to it. Since we’ve moved to Mattermost, we have real-time chats taking place.”
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