Getting Help with Mattermost
This page summarizes the many ways to get help with installing,
deploying and running Mattermost.
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Troubleshooting
Troubleshooting for all editions of Mattermost:
Web search
As a popular product, the fastest way to solve a problem is often searching for an error message along with the word “Mattermost”
Troubleshooting Forum
Search our troubleshooting forum and post a new topic if your issue is not covered.
Documentation
Search our extensive product documentation. You can propose edits to any page using the Edit button in the top right corner.
StackOverflow
Qiita
For Japanese speakers, search and read dozens of Mattermost articles on Qiita
Peer-to-peer help on IRC
Available from #mattermost on freenode
Peer-to-peer help Mattermost channel
You can also join the peer-to-peer help channel on the Mattermost pre-release server to ask questions to other community members in Mattermost.
Troubleshooting for all editions of Mattermost:
Commercial Support
For customers of Mattermost Enterprise Edition commercial support is available.
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Bug Reports
Search for existing bug reports or file new ones using our GitHub procedure.
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Feature Proposals
Create, upvote and discuss feature proposals using our feature proposal forum.
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Contributing
To learn about all the ways you can contribute to the Mattermost open source project, please read our contributors overview.
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Planned Features
To learn more about plans for future releases, please see our product direction page.
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General Questions
Please search and post to the Mattermost General Forum for any questions that aren’t covered by above systems.
