Build, run, and optimize essential processes

Move faster and make fewer mistakes with checklist-based automations that power your team’s workflows.

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Data Guardian chat app for secure communication and collaboration

Keep everyone on the same page, every step of the way

Use configurable playbooks with built-in task checklists alongside real-time messaging so everyone knows what’s happening now and what to do next.

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See how Mattermost can help streamline and optimize your mission-critical workflows.

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Collaborative checklists that evolve with your workflows

Playbooks are built for the way developer teams work together — and are designed to be customized and iterated as your workflows change.

Configurable Templates

Create templates for all your repeatable processes, from routine releases to incident response.

Automation and actions

Streamline repetitive tasks with automated triggers and actions so your team can focus on what matters.

Integrations

Integrate with all the tools your team loves – from GitHub and Jenkins to Jira and ServiceNow.

Feature Highlights

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Customizable playbooks
Prescribed and ad-hoc task checklists
Automated triggers & actions
Deep integration with Channels

Retrospective report
Retrospective timeline
Configurable templates
Data export

Status updates broadcast
Reminder and countdown timer
Stakeholder overview
Aggregate analytics

See our Playbook Templates

Feature Lifecycle

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Incident Resolution

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Release Management

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Enable decisive action for repeated workflows

Scattered documentation, siloed communication, ambiguous ownership, and ad hoc workstreams are mistake-prone and hinder urgent timelines. Playbooks help teams align on common goals by offering clear instruction, context, ownership, and communication.

Processes when and where your team needs them most

Minimize context switching when seconds matter. Playbooks integrate your processes into your messaging platform to keep everyone aligned and improve visibility into essential workflows.

Built-in retrospectives

Integrated retrospectives help your team capture event details, build reports, and learn from every Playbook run.

Data-driven process improvement

Learn from each iteration to refine best practices and drive team excellence at scale. Editable incident timelines, channel transcripts, and configurable metrics help track performance over time.

An all-in-one productivity solution

Your collaboration tools, teams, and processes — unified.

Mattermost: three productivity tools, integrated to work seamlessly together, and aligned with three distinct workflow types across the software development lifecycle.

Platform Overview

Designed for developer workflows

With developer-focused features and tight integration with Mattermost Playbooks and Boards, Channels are designed for you to collaborate across every workflow

DevSecOps Collaboration

Empower your team to accelerate DevSecOps workflows while meeting evolving security and compliance requirements.

Incident Response

Resolve incidents quickly and keep every stakeholder connected and informed from the moment an incident occurs all the way through post-mortem.

Mission-Critical ChatOps

Streamline critical workflows with essential tool integrations and automation that helps your team move faster.

Open core and yours to customize

Supported by a growing community of over 6,000 contributors. Get pre-built integrations with the tools you use every day, customize your themes and branding, and contribute your own code.

30,000+ Github Stars
30,000+ total contributors
4,000+ contributors

Customer Story

Air Mobility Command uses ChatOps to support largest-ever readiness exercise

“AMC by its very nature is a command filled with remote teams. Those teams need secure, global command and control across a resilient and distributed network that is not behind a common access guardwall.”