Mattermost Pricing

Plans are available for teams of every size — from start-ups to large enterprises. Plans are available for Self-Hosted or Cloud deployments.

Self-Hosted Only

Free

Secure collaboration for small teams

  • Unlimited teams
  • Unlimited users
  • Unlimited channels and playbooks
  • Unlimited file storage
  • Group calls w/screenshare
  • Unlimited plugins/apps for common technical tools
  • Unlimited message search & history
  • Unlimited cards & saved views
  • Workplace messaging w/ file sharing
  • Workflow automation
  • Project management
  • Reporting and statistics
  • Custom integrations support
  • Complete operational auditability

Support

  • Community & Online

Professional

Advanced access controls and user management

$10

USD /user /month

Billed annually
  • Single Sign-On w/SAML
  • AD/LDAP user sync
  • Guest accounts
  • Custom user groups
  • OpenID Connect for SSO, including Google, Office 365, and GitLab
  • MFA enforcement during login
  • Advanced team permissions
  • Channel moderation including read-only announcement channels
  • Shared channels Experimental

Support

  • Business hours support (12×5 PT)

Enterprise

High scale deployment and advanced compliance features

  • AD/LDAP group sync
  • Custom Enterprise Mobility Management (AppConfig)
  • Custom admin roles
  • Custom user terms of service
  • Compliance export and eDiscovery automation
  • Granular data retention policies
  • Channel export
  • Granular audit logs w/export Beta
  • HA load balancer Self-Hosted Only
  • Performance monitoring Self-Hosted Only
  • Elasticsearch Self-Hosted Only

Support

  • 24×7 with 4-hour response SLA

Enterprise Support Add-ons

Premier support

  • Mission-critical 24×7
  • 1hr-L1, 2hr-L2
  • Licensing for up to 4 standalone, non-production environmentsSelf-hosted Only

U.S.- only based support

FAQ

Answer:

No. There are no application limits on the amount of storage and messages for self-hosted instances; administrators are responsible for the underlying infrastructure costs.

Answer:

No. We believe in giving our customers the option to host their workspaces either on-prem or in our secure, private cloud without incurring additional charges.

Answer:

All plans are billed annually. Self-hosted plans will have quarterly adjustments to account for any changes in user count.

Answer:

Customers are billed based on the number of active users. Administrators can view user status in the System Console and activate/deactivate users at any time (inactive users have all history and preferences saved). All plans are billed annually; Self-hosted active user counts are adjusted quarterly.

Answer:

Yes, please contact us for more information.

Answer:

Yes, please see the information here.

Answer:

You can see the full list of feature comparisons here.

Need help finding the right fit?

Every team works a little differently — we’re here to help.